This document describes how to download and install the WiscVPN GlobalProtect VPN client on a Mac computer. GlobalProtect supports Mac 32/64 bit Operating Systems. Note: The newest client (5.1) is not compatible with OS X 10.10 or earlier. DOWNLOAD CLIENT Visit If not already signed-in, you will be redirected to EWU's Single Sign-On (SSO) After sign-in, download the Mac 32/64 bit GlobalProtect agent INSTALLING CLIENT Click on the Downloaded file to start the installation Click Continue to start the installation Continue through the Destination, Installation. The GlobalProtect VPN program will automatically appear on your screen. In the username and password fields, enter your HPU username and password. In the Portal field, enter connect.highpoint.edu. Note: the GlobalProtect VPN does not have a dock icon, however, there is. Once you log in, download options will appear. Choose Download Mac 32/64 bit GlobalProtect agent. Once the file has been downloaded, double click the package. The Installer will open. On the screen, choose the location you would like to install the software, then click Continue. For installation select the checkbox for.
Installing GlobalProtect VPN on Mac
Globalprotect Vpn Download For Windows
Modified on: Tue, Mar 17, 2020 at 3:48 PM
![Mac Mac](/uploads/1/2/6/6/126622862/300514387.jpg)
DOWNLOAD CLIENT
- Visit https://vpn.ewu.edu
- If not already signed-in, you will be redirected to EWU's Single Sign-On (SSO)
- After sign-in, download the Mac 32/64 bit GlobalProtect agent
INSTALLING CLIENT
- Click on the Downloaded file to start the installation
- Click Continue to start the installation
- Continue through the Destination, Installation Type, and Installation confirmation screens
- IMPORTANT: If you see a prompt saying 'System Extension Blocked', click 'Open Security Preferences'
- Click 'Allow' next to the line that references 'Palo Alto Networks'
- GlobalProtect should now be installed and ready to use
CONNECTING TO VPN
- After installing the agent, GlobalProtect should automatically prompt you to connect
- During your first connection, type 'vpn.ewu.edu' into the portal address field
Globalprotect Vpn Download For Mac
- To connect or disconnect VPN, use the GlobalProtect Globe icon in the menu bar on the top-right of your desktop
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Mac GlobalProtect Client Install
On the Mac, The latest client is available from the VPN portal. Use https with a web browser to connect to https://vpn.wsu.edu.
- Login with WSU AD credentials
- No need for additional prefixes or suffixes
- Example: [email protected] will only need username john.smith
- After logging in, download the Mac OS agent.
- When prompted, run the software.
- When prompted again, run the GlobalProtect Installer.
- From the GlobalProtect Installer, click continue.
- On the destination select screen, select the install folder and then click continue.
- On the Installation Type screen, select the GlobalProtect installation package check box, and then click continue.
- Click install to confirm that you want to install GlobalProtect.
- When prompted, enter your Username and Password, and then click install software to begin the installation.
- When this security box appears, users MUST click the “Open Security Preferences” Button (NOT the OK Button).
- Click the “Allow” button at the bottom of the “Security & Privacy” box to allow the Palo Alto Extension.
- After installation is complete, close the installer.
Mac Global Protect Operation
Launch the GlobalProtect app by clicking the GP icon (top right of screen). The status panel will open –
- Set the portal address to vpn.wsu.edu
- Click connect
- Once the GlobalProtect client connects to the portal it will prompt for your username and password. Just enter your NID and then click “Sign In”. Example: [email protected] will only need username john.smith
- Once complete, the VPN should know as “Connected”.
Globalprotect Download For Mac
Be sure to disconnect the VPN when it is no longer in use.
Mac Uninstall
Download the installer from the portal page at https://vpn.wsu.edu (same process as the previous Mac GP Client install).
From the GlobalProtect installer, click continue.
From the GlobalProtect installer, click continue.
On the destination select screen, click continue.
On the Installation Type screen, select the Uninstall GlobalProtect package check box, and then click continue:
On the Installation Type screen, select the Uninstall GlobalProtect package check box, and then click continue:
Click Install to confirm that you want to remove the GlobalProtect app.
When prompted, enter your Username and Password, and then click Install Software to uninstall GlobalProtect.
When prompted, enter your Username and Password, and then click Install Software to uninstall GlobalProtect.
A message will pop up that will confirm that the Uninstall GlobalProtect package was successfully installed and that the GlobalProtect app has been removed from the computer.
Linux Install
On Linux, the latest GlobalProtect client can be downloaded from:
There are two clients – download the rpm file for RedHat/CentOS.
For Ubuntu, download the deb file. Open a terminal window to install the client
There are two clients – download the rpm file for RedHat/CentOS.
For Ubuntu, download the deb file. Open a terminal window to install the client
Ubuntu/Debian –
sudo dpkg – i GlobalProtect_deb-5.0.8.deb
sudo dpkg – i GlobalProtect_deb-5.0.8.deb
Redhat/CentOS –
sudo yum localinstall GlobalProtect_rpm-5.0.8.rpm
sudo yum localinstall GlobalProtect_rpm-5.0.8.rpm
Linux Operation
Using a terminal window, type globalprotect. At the >> prompt, use the connect command to connect to portal vpn.wsu.edu.
user@ubuntu:~$ globalprotect
Current GlobalProtect status: OnDemand mode.
>> connect –portal vpn.wsu.edu
Retrieving configuration…
vpn.wsu.edu – Authentication Failed. Enter login credentials
username(user):user
Password:
Discovering network…
Connecting…
Connected
Current GlobalProtect status: OnDemand mode.
>> connect –portal vpn.wsu.edu
Retrieving configuration…
vpn.wsu.edu – Authentication Failed. Enter login credentials
username(user):user
Password:
Discovering network…
Connecting…
Connected
Other commands of note at the >> prompt include –
>> quit
(exits out of GlobalProtect which continues to run in the background)
>> disconnect
>> show –version
>> show –status
>> show –details
>> quit
(exits out of GlobalProtect which continues to run in the background)
>> disconnect
>> show –version
>> show –status
>> show –details
Linux Uninstall
- Uninstall the GlobalProtect app for Linux using dpkg.
- Uninstall the GlobalProtect app for Linux using apt-get.
user@ubuntu:~$ sudo dpkg -P globalprotect
(Reading database … 209181 files and directories currently installed.)
Removing globalprotect (5.0.8) …
gp service is running and we need to stop it…
Disable service…
Removing gp service…
gp service has been removed successfully
Removing configuration…
(Reading database … 209181 files and directories currently installed.)
Removing globalprotect (5.0.8) …
gp service is running and we need to stop it…
Disable service…
Removing gp service…
gp service has been removed successfully
Removing configuration…
user@linuxhost:~$ sudo apt-get remove GlobalProtect_deb-5.0.8.deb
Reading package lists… Done
Building dependency tree
Reading state information… Done
Reading package lists… Done
Building dependency tree
Reading state information… Done
Troubleshooting
7.1.1. Mac
- Open GlobalProtect and click on the Troubleshooting tab. An option to collect logs will create a support file that can be used for analysis.
7.1.2. Linux
Using the terminal window and in globalprotect mode, run the collect-log command to create the support file.
Using the terminal window and in globalprotect mode, run the collect-log command to create the support file.
user@ubuntu:~$ globalprotect
Current GlobalProtect status: Connected
>>
>> collect-log
Start collecting…
collecting network info…
collecting machine info…
copying files…
generating final result file…
The support file is saved to /home/user/.GlobalProtect/Collect.tgz
Current GlobalProtect status: Connected
>>
>> collect-log
Start collecting…
collecting network info…
collecting machine info…
copying files…
generating final result file…
The support file is saved to /home/user/.GlobalProtect/Collect.tgz